Management, refurbishment & sales

We turn houses into homes, and look after them like our own.

Lettings, full management, guaranteed rent and refurbishment for property owners across south-east London and north-west Kent. We don't just fill your property. We improve it, look after it and give you the service you're paying for.

A calm, light living room with a sofa and tall windows
Member of The Property Ombudsman
Client money protected by Money Shield
Deposits protected with the DPS
NRLA member
End-to-end services for property owners
Struggling to let?

Your property has been on the market too long

  • We find out why it isn't letting: price, condition or presentation
  • We give it a facelift, from redecoration to new floors and kitchens
  • We re-let it to referenced tenants, often at a higher rent
See rental refurbishment
Want it properly looked after?

You want more than a high street agent gives you

  • One named contact who knows your property
  • Regular inspections with photos, and repairs done properly
  • Compliance, licensing and the new rules handled for you
  • We manage the asset, not just the tenancy, and show you how it's performing
See property management
Services

More than lettings

Overseas landlords

Own property in London but live abroad?

We're your team on the ground. We look after your property as if we lived next door, keep you updated at times that suit your time zone, and send photos and video so you can see everything for yourself.

  • Video walk-throughs and photo reports after every inspection
  • Updates by WhatsApp or email, whatever your time zone
  • Repairs and compliance handled without you needing to be here
  • Clear monthly statements
Refurbishment

Houses turned into homes

Tired decoration, dated kitchens and worn carpets put good tenants off. We plan and deliver the work that makes a home easy to let and easy to live in, managed by construction professionals. Refurbishment is available on its own, or alongside lettings, management or guaranteed rent.

A calm living room with a white sofa and wooden floor
A calm, light living space
Why Santien

Run by experienced property and construction professionals

Santien is a team of experienced property and construction professionals, with over ten years' experience delivering residential and regeneration schemes across London. Refurbishments and repairs are scoped properly, contractors are held to account, and building safety is never an afterthought.

We're local to south-east London and north-west Kent, we answer the phone, and you deal with the same person every time.

Our service promise

No hidden mark-ups

Routine repairs are charged at cost, with an itemised quote and before-and-after photos. What the contractor charges is what you pay.

An annual asset review

Once a year we review your property as an investment: its condition, a costed five-year plan, the rent against the market and your net yield.

Let within 30 days, or no fee

When we refurbish your property, we aim to let it within 30 days of the work finishing. If we don't, you pay no tenant-find fee.

And the basics, every time
24h

Every repair acknowledged within 24 hours

Same day

Emergencies handled the same day

Photos

A photo report after every inspection

Monthly

Clear statements, every month

What our clients say

Trusted by property owners

“I have received excellent service throughout my experience with them, from finding me a suitable tenant to carrying out repairs.”
Landlord, south-east London
“[Santien] has provided an outstanding service. The management service of my property has been well organised from finding tenants to referencing.”
HMO landlord, south-east London
“[The team] are always quick to respond, easy to contact, and consistently polite, friendly, and professional.”
Landlord, south-east London
“[Santien] also has a good team of cleaners, handymen and surveyors at hand, which is very useful and takes the pressure off having to find qualified professionals.”
HMO landlord, south-east London
“Most importantly, they have made my life stress-free, which is exactly what I was looking for.”
Landlord, south-east London
“…always punctual when dealing with viewings and knowledgeable on property legislation, which is paramount at these times.”
HMO landlord, south-east London

Book a free review

Tell us about your property and we'll come back within one working day.